"N" Versions of Windows may not be compatible with the opening videos. If you have Gods and Kings, you will also need to delete the videos from \Assets\DLC\Expansion The video files for Civilization V are located in the installation folder.
Deleting the WMV video files from the Civilization V folder may allow the game to run, as the expense of losing the opening movies. If the game crashes to desktop or loads to a black screen, then there may be an incompatibility with the video files. Try unchecking Civ 5 DirectX 9 and Civ 5 DirectX 10/11 in the Virtu MVP control panel. If the game does not run, or will not start most of the time, and nothing else seems to fix the problem, Virtu MVP might be causing the issue. If you are unable to access the options, manually edit GraphicsSettingsDX9.ini or GraphicsSettingsDX11.ini (depending on which DirectX mode you use) in %USERPROFILE%\ Documents\My Games\Sid Meier's Civilization 5 to the correct resolution (1024x768 Minimum). To fix this, go into options and change the game resolution. Sometimes after installing the game, the game resolution will be larger than the screen and parts of the game will be cut off. If antialiasing is enabled and this issue is present (causing the screen to be black), you can edit GraphicsSettingsDX11.ini to fix this. It is recommended that you enabled anti-aliasing through your graphics software, and not the game. 9.4.3 Game crashes randomly on some Ryzen CPUsĮnabling anti-aliasing on DirectX 11 mode may cause the game to turn black.9.3.5 Issues with resolution (screen cutoff).9.3.4 Black screen (anti aliasing issue).9.3.2 Crash and BSOD with DX11 fullscreen on laptops.9.2.2 Windows and macOS version mismatch.
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